Frequently Asked Questions

Can I return my books at any branch of the library?
Yes. We are one library with 6 branches so you may take out books from any branch and return any branch.

How long can I keep materials?
Loan period for books is 3 weeks, though special arrangements can be made should you need an extension. DVDs can be borrowed for one week. Check out our borrowing info for more details.

Can I renew over the phone or online?
Yes, you may renew over the phone at 613-476-5962 oronline. To renew online, you must have a valid library card, which will provide you with your 14-digit number. You will also need your PIN, which is available from the library.

Do I need my card to use the computers?
No, you do not need a library card to use the public computers or wireless internet for your laptop or mobile device.

What times are you open/closed?
Hours vary by branch.

I had a book that is past the due date. How much am I going to owe?
On a trial basis, we have a "No Fines" policy! We do, however, encourage and rely on donations.

How much does it cost to join the library?
Membership is free to anyone who lives, works, or plays in Prince Edward County. All services and programs are free unless specifically mentioned.  You can sign up for a library card online.

Can you get a specific book for me even if it's not in the library?
Yes, we can get material from another public library in Ontario through ourinterlibrary loan service.

Can I buy my dog tag / burn permit at the library?
Yes, you may purchase a dog tag or a burn permit at any branch of the County of Prince Edward Public Library.

How can I find out about events at the Library?
Our events are regularly listed in the Whattam's Calendar in the local newspapers as well as on our events calendar. 

How can I find out when new books are added to the collection?
 You can see the weekly additions on our website or receive regular e-mail notifications of new titles.

Where can I find the Library's policies?
 They are posted on the library's website.
What is the Library's Mission Statement?
The County of Prince Edward Public Library is committed to providing excellence in library services to the community.  Access will be free, available to everyone and will provide the full range of modern library functionality.  Information will be provided through both traditional resources and the latest in modern technology.
 
Can you tell me about the history of the Library?
Yes - a short history of each branch is available on our website.